Shipping Policy – Happy Packages, Delivered with Care

At Jiang Yidu, we treat every package like it’s carrying a bundle of joy — because it is! From the moment you place your order to the moment your delivery lands on your doorstep, our shipping process is guided by care, clarity, and cheerful service.

Here’s everything you need to know about how we send your toys safely home.

Order Processing

We start preparing your order within 1–2 business days after payment is confirmed. Our warehouse team gently wraps your toys, adds colorful packing slips (sometimes with surprise stickers!), and sends them off with reliable carriers.

Estimated Delivery Times

• Domestic Deliveries: 3–7 business days

• International Deliveries: 7–15 business days

While we always aim to meet these timeframes, please understand that external factors — like customs checks or weather delays — might cause minor changes. But don’t worry, we track every package so you don’t have to guess where it is.

Shipping Methods

Your shipping options will be shown at checkout. We offer:

• Standard shipping (reliable and affordable)

• Express shipping (for extra excitement!)

Our system automatically chooses the best courier based on your location, delivery speed, and toy size.

Tracking Your Order

Once your order ships, you’ll receive an email with a tracking number and a link to follow your package’s journey. It’s like watching a little gift race its way to your door!

Shipping Costs

Shipping fees are calculated at checkout based on:

• The weight and size of the items

• Where you’re located

• The delivery method you choose

Sometimes we run free shipping promotions, so keep an eye out for those happy surprises!

Packing with Love

Every item is packed with sturdy, recyclable materials to keep toys safe and sound during their adventure to your home. For delicate items, we add extra cushioning (and sometimes extra sparkles!).

Delays or Missing Packages

If your package seems delayed or missing, don’t panic — send us an email at [email protected]. Our team will investigate and help solve the mystery quickly.

Wrong Address or Delivery Issues

Make sure to double-check your address before placing the order. If you spot a mistake, email us as soon as possible. If the order has already shipped, we may not be able to redirect it, but we’ll do our best to help!

Customs & Import Fees (for international orders)

Depending on your country, there may be customs duties or import taxes when your order arrives. These are not included in our prices and are the responsibility of the customer.

In Summary…

• We process orders fast

• We pack them with care

• We ship with trusted carriers

• We’re always here if something goes wrong

At Jiang Yidu, we know that great toys deserve great delivery. That’s why we treat shipping as part of the fun — and part of the joy.